Filipinos are high spirited, fun-loving people. They are one of the friendliest races in the world with great sense of hospitality. They will try their best to please you and even treat you like a royalty, especially if you deserve it. Most Filipinos will wish you return the favour but only few will outrightly expect it from you.

The information below are mere guidelines and not an expert’s advice which you need to know and remember before planning your trip to the Philippines or while you are enjoying yourself in its tropical islands as a traveller, a retiree, a student, an employee or a resident.

Smile, Wave Your Hand or Say “Hello”

Most Filipinos believe in “First impressions last”. A simple smile is enough to make them like you. Don’t grin or smile like you’re hitting on the person. That person may think you’re odd or pervert.

A gentle wave of hand or friendly “Hello” and “Hi” are considered as greetings in the Philippines. Some locals will greet you instantly but others will wait for you to do the first move.

Always say “Thank You” or “Salamat po”

Filipinos find it impressive and respectful if someone particularly a foreigner says “Thank You” or “Salamat po” for anything even if it is not necessary.

Don’t Forget to Say “Sorry” and “Excuse Me”

Always say “Sorry” whether you accidentally hit a person or utter words that are considered vulgar and incriminating or act inappropriately that may cause aggravation and in most cases, even if the fault is not yours. This simple word will spare your life.

There are Filipinos who stop in the middle of the pavement or aisle particularly in shopping centres, to talk to their friends, call someone or even day-dream at the items hanging on the display windows. Say “Excuse Me” or simply clear your throat with “Ahem” to get their attention. Some will look at you shyly while others will giggle at their embarrassing behaviour.

Be Thoughtful

A Filipino woman whether a friend or a partner greatly appreciates if you remember her birthday, anniversary and a very important promise. Anything from flowers, chocolates, stuff toys or jewelry or anything will do the trick, as long as you remember these important things – a priceless reward is at hand.

If, however, you are meeting a Filipino male friend or an in-law the first time, it is suggested that a bottle of wine or whiskey, a pack of cigar/cigarette or a bottle of perfume from your country will make any grumpy man happy. It is like a priceless trophy. And your “pasalubong” or present will be your pass to gain more trust and friendship among his friends and the people he knows.

Be the Most Patient Person in the World

Most Filipinos like to spend a lot of time on something that can be done in seconds. Filipino women may take awhile to answer a simple “yes or no” question. It is not because they want you to wait longer, but because their brain cells are weighing the pros and cons of their final answer especially if it is about their relationships.

This “delaying tactics” behaviour exists prevalently in the country, whether you are transacting business, filing documents, extending your visa or meeting friends.

Most companies particularly those who have experience with foreigner clients may show competence and exception to this rule but those who are new may find it difficult to adjust in dealing with punctuality.

Do not expect to receive a response in two or three days if you send an email. It may take at least few weeks for the correspondence, unless you call the secretary or your contact after you sent the email.

If you are meeting a business partner outside his office, take some newspapers, magazines, your favourite book or your laptop to keep you busy while waiting. Some may show up on time, others 15-30 minutes late but very few will arrive 15 minutes early.

If you are filing documents with a government agency or extending your visa, take someone to talk with or something to read if the procedure will take only several minutes, else set a next day appointment for pick up, if you’re busy.

Lastly, if you are meeting a friend in a restaurant or in a shop, try to wander in the neighbouring shops, talk to the owner of the restaurant or other foreign customers in the place so you won’t get bored or stared at by other people.

Dos and Don'ts (Next Page)